Returns and Exchanges


Need to return something?

We make any exchange a Hassle Free Exchange.

  • You have 30 days to return any product for a full refund or exchange it for a different product that might work better for you.

  • NO restocking fees for products returned in good condition.

**Note: Our current returns processing time is 7-10 business days. Please allow 7-10 business days for us to process your return/exchange before contacting us for an update. 


Please follow the guidelines below for all returns and exchanges:


  • Include your original invoice if you have it. Your name and contact info (email and address) is an absolute must so that we can find you!
  • Mark whether this is a return or exchange on the invoice or note within the package.
  • Be sure to pack everything that was included in the box.  We cannot accept partial returns.
  • We do not pay for shipping of returns or exchanges, unless within 30 days of purchase we have deemed the product is defective after troubleshooting. 
  • Please send it certified mail, UPS, or FedEx to ensure we get your package. 
  • Please allow up to 7 business days to process your return for a refund. 

Our address for Returns and Exchanges is:

Guardline Security
1162 Industry Dr #42
Tukwila, WA 98188


**Please only send us products you bought directly from our website. We cannot reimburse you for products you purchased at another website or store. 


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